COVID-19 Support and Services Update August 12, 2020, see more information here.

Support Corner:

Are you trying to view a TRID LE or CD and getting this message?

Review your data entry for either an Ampersand (&) or Percent (%) sign that does not have a space before and after it.  It most often occurs in a Fee description or payee, or in the Payoffs area.   

Oracle treats ampersands and percent signs as special characters rather than normal keyboard characters. This is not something that can be changed in programming so users will need to insert a space before and after the character or they will receive the “webpage cannot be found” message.