A Memorable Past … A Magnificent Future

FIPCO® Celebrates 20 Years in the Financial Industry

When we think about how the financial industry has changed over the past 20 years, there are probably more differences than similarities— especially in technology. But as the industry has evolved, so has FIPCO®. This year, we’re celebrating our 20th anniversary as a wholly owned subsidiary of the Wisconsin Bankers Association (WBA). It’s a celebration of setting the standard for innovative products and services, and outstanding customer service and support for over two decades. As we commemorate our successful past, we also look forward to an equally bright and prosperous future.

A Memorable Past
Though FIPCO was incorporated on Aug. 10, 1987, its essence began long before. In the early 1940s, WBA began developing standard loan and deposit hard copy forms in Wisconsin. Throughout the next 25 years, major changes in state and federal legislation – such as the Uniform Commercial Code, Fair Credit Reporting Act and Truth in Lending – prompted the need for a forms drafting team. Comprised of attorneys and bankers, the primary responsibility of this group was to develop and maintain forms in compliance with state and federal regulations.

In January of 1988, FIPCO made the first of what would be many sales of the well-respected WBA hard copy forms. About the same time, the search began for software that would allow the forms to be produced electronically. After working with Denver-based Formation Technologies, Inc. (Harland), FIPCO’s first software product became available. In the 20 years since then, the FIPCO product line has evolved and flourished. Our Print Services division completes not only internal printing projects, but also provides institutions with
necessary supplies including coin and currency wraps, custom imprinting and statement stuffers.

The FIPCO Software Development team continues to proactively identify products and services that provide significant value to the financial industry. Our extensive research and testing procedures ensure that the products and services we offer improve the end-user’s productivity and profitability. It is this philosophy that has led to an extensive line of products that address nearly every function of a
financial institution.

FIPCO has grown from just four employees to 22 staff members—12 of whom are dedicated solely to support and training. A continued focus on customer service has been a great contributor to our success. Superior service, the strength of WBA forms, and our ability to adapt quickly to technology and compliance changes make a successful combination.

A Magnificent Future
As the industry continues to evolve, FIPCO will, too. We have always looked to the future, asking “what’s next?” The answer is usually a better way, or a new approach. Noting an expected expansion of the product line and a new product mix FIPCO President Pamela Kelly has bold and bright predictions about what the next 20 years may hold. “There will be diversification in the products and functionality that we’re offering and a heightened ability to adapt and interface with vendors. All of these things translate to a positive impact on our customers’ bottom lines – now that’s something to be excited about!”

Kelly also stated that 20 years from now, customers can count on two things: Technology will still be evolving at lightning speed, but more importantly, FIPCO’s pledge to its customers will remain the same as it was back in 1987: “To provide the best quality products and the highest level of service and support to all customers.”

Trying to chronicle all of the events of the last 20 years has been quite a challenge – so many innovations and inspiring moments have made FIPCO what it is today. We hope you’ve enjoyed reading about some of the key moments and milestones that have shaped our past, as well as looking ahead with our vision for the future. We appreciate your support over the past 20 years, and we look forward to a prosperous future.