The May 2-3 FIPCO Deposit Software User's Conference is quickly approaching. As several members of the FIPCO professional staff will be participating in this event, please note that, due to a limited number of staff in the FIPCO office, our response to your support calls may be slightly delayed and it may be difficult to reach a particular member of the Software Support staff. Please be sure to share this information with all FIPCO software users. Thank you for your patience during this time. E-mail your questions to the FIPCO Software Support Department or call 800/722-3498. Please include your name, financial institution name and a phone number in all e-mail correspondence. Haven’t registered for the conference yet? Don’t delay…deadline is April 27. Quick and easy online registration is just a click away. 

 Attention Northeast Wisconsin:  We're Coming to a City Near You

Let’s Chat About Your IT Concerns and Discuss How We Can Help
Faced with protecting an institution’s most valuable assets, IT personnel are continuously challenged with increased information security and compliance burdens, along with a constantly changing IT environment. To help ease this burden, FIPCO is providing an opportunity to connect with, and gain insight from your IT peers during an upcoming IT Security Services Round Table Discussion Session. Facilitated by FIPCO Director of IT Services, Ken Shaurette, this engagement is ideally-suited for IT personnel who want to share their knowledge and benefit from the expertise of others in their field. We hope you can join us May 10 in Crandon, WI. Although there is no charge to participate, registration is required at www.fipco.com/itroundtable.

If you have questions on how Financial Link^® software handles no cost loans and lender paid fees, you’ll surely want to attend one of FIPCO's upcoming RESPA webinars. These 2 hour, instructor-led training sessions will Answer your software-related questions about the complex RESPA regulatory changes that took effect January 1, 2010 as well as:

• Explain when to use the GFE and HUD modes in the software,
• Explain how to update the application once you are in the HUD mode without overwriting the fees that were input in the HUD Amount column,
• Show the software GFE and HUD calculation screens along with the forms in a live demonstration, and
• Show how the software handles no cost loans and lender paid fees

Participants will receive detailed written materials to use as a supplement to the live training session and as a reference tool for future use. This training session is a must for your institution’s loan and mortgage software users including loan officers and loan processors. There is no travel, and an unlimited number of employees can participate. Simply select one of the following links to register for the webinar of your choice:  Monday, May 15 9:00 am, CT or Wednesday, June 13 9:00 am, CT. Cost is $299 per connection. If you have questions or are unable to attend, e-mail FIPCO training or call Alice Hamilton, FIPCO Training Coordinator, at 800/722-3498 ext. 233.

Take the confusion out of Account Titling with the new Wisconsin Bankers Association (WBA) 2012 Account Titling Handbook. In revision and now available for order, this comprehensive resource will provide you with the valuable information and guidance you need for opening accounts of all types—from the most basic to some of the most unique. WBA’s Account Titling Handbook goes beyond account titling basics by offering extensive information on Personal, Business, Fiduciary and Municipal Accounts, as well as Tax Identification Numbers (TINs), Designation of Agent/P.O.D. Beneficiary, and Special Issues. Reserve your copies of the 2012 WBA Account Titling Handbook today to ensure delivery prior to June 1. Your WBA membership entitles you to special discount pricing, so be sure to visit the FIPCO website for more information, or contact the FIPCO Customer Service Department at 800/722-3498.

Concerned about meeting CRA lending goals? You’re not alone. Decreases in lending volumes means that it’s now more important than ever to accurately identify applicants and loans that qualify for CRA and/or other special loan program credit. Through our partnership with Wolters Kluwer Financial Services, we can offer the following CRA and HMDA solutions to help strengthen your CRA and HMDA compliance program:

• CRA Wiz^® - By using the most trusted data in the industry and streamlining CRA compliance—from data collection through preparation of compliance review reports— CRA Wiz eliminates the chance of failing a compliance review.
• HMDA Wiz^® - Ensuring compliance is critical to protecting your institution's bottom line, and manual HMDA compliance just can't keep up with today's increased reporting requirements. By automating data collection, verification and certification, HMDA Wiz reduces your time and effort, and increases your accuracy.
• Wiz^® Basic – Simply stated, Wiz Basic offers simple and affordable HMDA compliance for smaller volume lenders in an "out of the box" solution to get you started immediately. Because it’s a fully-hosted solution, Wiz Basic requires no special IT expertise, and any regulatory updates require no action on the part of the user.

With technology, outsourcing, consulting or a combination of all three, we can help you design a program that not only matches the strategic plan of your institution, but fully meets regulatory expectations. For more information, please contact the FIPCO Customer Service Department at 800/722-3498.

The FIPCO website as recently been updated to include even more of what you need—including the latest technical information, tips and tricks. Loaded with information beneficial to institutions just like yours, FIPCO’s Tech Tips are intended to help you maintain optimal performance of your FIPCO software and related hardware. Some of the most recently posted tech tip topics include:

• Microsoft^® Internet Explorer version 9 and Financial Link^® software print-screen commands
• Financial Link^® and Windows 2008 R2 – 32 bit & 64 bit Computers

For further details about how information pertaining to these topics may affect your institution, be sure to log-in to the FIPCO website and select “Software Support” followed by “Technical Documentation.” Questions may also be directed to the FIPCO Technical Support Department at 800/722-3498. FIPCO Customer Service Department at 800/722-3498 or e-mail FIPCO Sales to make sure that you continue to receive our publication.

 Software FAQs

Answers to our customers’ most commonly-asked software support questions.

Q:  Why can’t I see the SEP & SIMPLE IRA options when opening IRA accounts in Financial Link^® Deposits software?
A:  Your SEP and SIMPLE options are set in Admin to be excluded. To turn those options on, login to Admin and select Bank Info under the Setup tab; select the Excludes tab and unselect the SEP and/or SIMPLE options and forward hand. Do not make any other changes in this screen without FIPCO's assistance.  For changes made in Admin to take effect on the run-side, you must reset both programs. While still in Admin, select the Relnit Login button which will save your changes and reset the system without having to exit and login again. If logged in to the run-side, select the File menu option and select Operator Sign-On and say Yes to reset Deposits. This will reset the run-side and will force you to log back in without having to completely close the program.

View additional Software FAQs on the FIPCO website or email your questions to the FIPCO Software Support Department.

 Quick Links: FIPCO^® Products and Services  

Quick and easy access to information about FIPCO’s products and services may be accessed by using the links provided below:

Compliance Consulting
Credit Bureau Reporting
Customer Management – MCIF
Deposit Origination
Document Imaging  
Electronic Signature
Interfaces
Inventory Management
IT Audit and Security
Loan Origination
Loan Portfolio Management
Mortgage Origination
MICR Encoding
Office Supplies
On-Line Lending
Remote Deposit Capture
Secure File Transfer
Teller Supplies
Vehicle Registration

 Upcoming Programs for Wisconsin Bankers Association Members

May 2-3:  FIPCO Deposit Software Users Conference
May 8-9:  WBA Women in Banking COnference
May 10:  FIPCO IT Audit and Security Round Table Discussion - Crandon
May 14-16:  WBA Compliance Officer School
May 16:  WBA Safe Deposit Webinar Series (Part 1)
May 18:  WBA Understanding Credit Reports & Credit Scoring Webinar Series (Part 1)
May 22:  WBA Safe Deposti Webinar Series (Part 2)
May 24:  WBA Understanding Credit Reports & Credit Scoring Webinar Series (Part 2)

For further information about these WBA programs, please visit www.wisbank.com or contact WBA’s Gretchen Olson at 608/441-1252 or email golson@wisbank.com.