To view the December edition click here.

Lost in Translation: The Importance of First-Person Training and Education
Hassle-Free Insurance Rate Changes
Instant Answers to Commonly-Asked Questions
HUD’s Servicemembers Civil Relief Act Notice Disclosure
Holiday Software Support/Customer Service Reminder
FIPCO’s Loan/Mortgage Compliance & Software Forum Successful Event
FFIEC Releases Cybersecurity Assessment Observations, Recommendations
Round Table Event Focuses on Information Technology Hot Topics

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"Being a Financial Link®/LoanCalc processor since Jan. 1994, I must admit I was nervous about changing to Compliance Concierge™. The support provided by FIPCO is just as good today as it has been all of these years. I always feel confident that I will get an answer to any question or problem that I may have. Our bank is very comfortable with Compliance Concierge™ and we feel that it is working well for our bank. Thanks to all support people, you are all very kind and helpful."

- Debbie Kreibich, Black River Country Bank Melrose